General Information

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Our Information from A to Z

Unsere Bettwäsche ist zu 100% antiallergisch(bis auf das Federkopfkissen), gerne bieten wir Ihnen weitere Kissen oder eine Zusatzdecke an. Über Lebensmittelunverträglichkeiten informieren Sie bitte die Rezeption sowie das Restaurantpersonal, gerne richten wir uns darauf ein.

Our bed linen is 100% anti-allergic (except for the feather pillow), we are happy to offer you additional pillows or an additional blanket. If you have any food intolerances, please inform the reception and the restaurant staff, we will be happy to accommodate them.

Center Apotheke Kaufland 

Sulzbacher Str. 201
71522 Backnang

Rems-Murr-Kliniken Winnenden
Am Jakosbweg
71364 Winnenden
Tel. 07195 5910

Notfallpraxis Backnang
Stuttgarter Str. 107
71522 Backnang

Tel. 07191 3435533

There is an elevator in the hotel and in the restaurant building. Please do not use the elevators in case of fire.

There are numerous leisure activities in the area, we are happy to provide you with information at the reception.

On the day of departure, we ask you to leave the room by 11:00 a.m. and leave the key at the reception. If you would like to stay longer in the room, we will be happy to do so subject to availability and for an additional charge.

Our bathrooms are equipped with dimmable LED lights and an additional heater with a timer.

We will be happy to provide you with additional towels on request.

A Volksbank and a Kreissparkasse with ATMs are located directly opposite the restaurant on the main street.

We value sustainability and environmental protection, so we don’t change bed linen daily. If you wish to do so, please speak to the reception.

We are equipped with state-of-the-art fire alarm technology for your protection. In the event of a fire, we ask you not to use the elevators, but the escape routes and emergency exits according to the safety sketch on your room door.

Please contact the reception. On request, we can also iron and clean your laundry for a fee.

In the basement you will find our fitness room, equipped with modern equipment, which is open daily from 08.00 – 21.00. For safety reasons, we cannot allow children under the age of 16 to enter. Please wear sports shoes, put a towel underneath when exercising and use the disinfectant provided to disinfect the equipment before and after use.

Your opinion and satisfaction are very important to us. If you have a wish or if we can do something better, please contact us directly. Are you satisfied? Then feel free to spread the word, e.g. on TripAdvisor, HolidayCheck, Google, etc.

Enjoy our rich breakfast buffet in the breakfast room next to the reception:
Monday – Friday from 6.30 a.m. to 10.00 a.m.
on weekends and public holidays from 07.30 – 10.30 a.m.

Everyone is happy when something lost reappears. Therefore, we ask you to hand in any finds at the reception so that we can return them to the owner.

The use of the on-site and in-house parking spaces is free of charge.

For insurance reasons, we ask you to keep valuables and money in the safe and not to leave them open in the room. We cannot be held liable for lost valuables.

We are happy to help you with your luggage on request at the reception. If you wish, we can also lock your luggage in our luggage room after check-out.

The mineral water in your room is provided free of charge. Additional drinks can be found in the minibar for a fee.

Unsere Bettwäsche ist zu 100% antiallergisch(bis auf das Federkopfkissen), gerne bieten wir Ihnen weitere Kissen oder eine Zusatzdecke an. Über Lebensmittelunverträglichkeiten informieren Sie bitte die Rezeption sowie das Restaurantpersonal, gerne richten wir uns darauf ein.

From 22.00 to 07.00 the hotel entrance is closed.
With your key card, you can get in at any time.
The magnetic stripe reader is located on the right side of the front door.

Have you forgotten your toothbrush, comb, razor or other hygiene products? Please contact the reception, we will be happy to help out.

There is free Wi-Fi throughout the house. 

To log in, simply search for the EINHORN-Gast Wi-Fi.

Your device may need a release from you.

Our rooms have air conditioning, you can adjust it at the room entrance. For the sake of the environment, we ask you to turn off the air conditioning when you are away.

We accept Mastercard, Eurocard, Visa and American Express as well as EC card payments.

The minibar is located in the closet. On the day of departure, we kindly ask you to communicate your consumption from the day before to the reception.

A sewing kit is available at the reception if required.

All rooms and indoor areas are non-smoking. At the main entrance you will find a smoking area.

Breakfast room:
Monday – Friday: 06.30 – 10.00
Weekends and holidays: 07.30 – 10.30

Fitness room:
Daily from 8.00 a.m. to 9.00 p.m.

Reception:
Monday – Friday: 7.30 a.m. – 8.00 p.m.

Weekends and holidays: 09.00 – 14.00

Outside of these opening hours, you can always contact the staff at Restaurant Einhorn.

Restaurant Einhorn:
Monday to Friday 12:00 – 14:00 and 17:30 – 22:00
Hot meals 12:00 to 13:30 and 17:30 to 20:45
Saturday from 5 p.m. to 10:00 p.m.
Warm

You can borrow umbrellas free of charge at the reception. Out of consideration for other guests, we ask you to return the umbrellas after use. In case of loss, we have to charge you € 15,-.

The shoe shine machine is located on the first floor. If you need other shoe polishing materials, please contact the reception.

We would be happy to advise you in detail. Please contact our reception.

The reception can be reached by dialling 200 directly from your room telephone. For security reasons, you cannot be called directly from outside your room. We are happy to answer incoming calls for you and connect them to your room.

We are also happy to organize family celebrations of all kinds and conferences for you. Please feel free to contact our reception.

For the sake of the environment, we ask you to hang towels in your bathroom that you want to use again. If you want a daily change of towels, please put them on the floor.

Please inform the reception the evening before. Alternatively,

You can also set the alarm clock in your room.

You are welcome to pay your room bill the evening before. An additional charge for the use of the minibar after payment of the room bill may be added.

Were you satisfied with us? Then feel free to recommend us on the well-known review portals. Is there anything we can do better? Then please contact them directly and give us the chance to make improvements.